Lifetime Warranty
Every Gator Decoys product is manufactured in the United States and is backed by our lifetime warranty.
If a Gator Pole or B.S.B. Helix Base fails during normal use — including breakage, bending, or loss of function in the field — Gator Decoys will repair or replace the product.
What Is Covered
- Defects in materials or workmanship
- Breakage or failure during normal hunting use
- Hardware failure, including the collar, wing bolt, and fittings
What Is Not Covered
- Lost or stolen products
- Damage caused by misuse, or by use outside normal hunting conditions
- Cosmetic wear, including scratches and finish marks
How to Submit a Claim
Email dakota@gatordecoys.com with your order information and a photograph of the damage. Gator Decoys may require the damaged product to be returned for inspection, and a prepaid return label will be provided. Following inspection, a repaired or replacement product will be shipped to you.
Terms
- All repairs and replacements are made at the sole discretion of Gator Decoys. If a product has been discontinued, it will be replaced with the current equivalent model.
- The original purchaser is covered under this warranty.
- This warranty does not cover damage to decoys or other equipment attached to the product, nor incidental or consequential losses, including missed hunts, travel expenses, or guiding fees.
- Modification of the product — including cutting, drilling, welding, or any other alteration — voids this warranty. One exception: the pilot hole for the B.S.B. base set screw described in our setup instructions is recommended and permitted.
- Proof of purchase may be required.
- This is the sole warranty provided by Gator Decoys. Where state law provides additional rights, those rights still apply.